FLOWER DELIVERY TERMS:
Orders can be placed 7 days a week 24 hours a day.
Orders are processed during business hours: Mo – Fr: 08:00 a.m. – 7:00 p.m., Sa – Su: 10:00 a.m. – 5:00 p.m.
For same day delivery, the order has to be placed and paid-up on weekdays by 4:00 p.m. and on weekends by 1:00 p.m.
If the recipient is not at the specified address, the flowers are returned to the store, and upon re-entering the address and making the payment the flowers will be delivered.
If you want flower delivery on February 14, March 8, or Mother’s Day, place your order 2-3 days in advance, otherwise the flowers may be delivered the next day after the holiday.
We always deliver fresh flowers!
The Flower store guarantees the processing and storage of personal data received and non-disclosure to the third parties in accordance with the requirements specified in the laws and regulations of the
Republic of Latvia.
Visitors and purchasers’ email addresses, phone numbers, mail addresses received at the time of accepting orders will be used exclusively for communication with the customer and recipient of the goods
and/or services and for the high-quality execution of the order.
DISPUTES AND CLAIMS
All disputes and claims shall be settled by mutual negotiations no later than within 10 (ten) days from the day of receipt of the claim. The claim has to be submitted in writing.
If it is failed to solve the dispute by the way of negotiations, it shall be settled in the court of the Republic of Latvia in accordance with the procedure specified in the laws and regulations.
Delivery is made in Riga and Riga region within 1 to 3 hours after receipt of the payment confirmation.
Free of charge delivery is made in the centre of Riga on weekdays from 9:00 a.m. to 6:00 p.m.
Flower delivery is available by 10:00 p.m.
Delivery outside the centre of Riga is made at an additional cost:
Riga suburbs – from 3 EUR to 7 EUR
Riga region – from 7 EUR to 15 EUR
These are only approximate prices. Exact delivery prices are indicated upon ordering – by entering the delivery address or clicking the (Delivery price list) button.
Delivery after 5:00 p.m. on weekdays, weekends and public holidays is made at an additional cost:
On working days after 5:00 p.m. – 2 EUR
On weekends and public holidays – 5 EUR
Flowers are delivered to the recipient at the specified address. If the recipient is not available at the time of delivery, the delivery person may leave the flowers with the third party (a family member, a work
colleague, a neighbour).
Delivery is made to the address specified by the customer.
If the address is not specified accurately and it is not possible to contact the recipient, the flowers can be retrieved at our flower import company at Kronu Street 23B, Riga, within two days.
During pre-holiday and holiday time delivery can be delayed due to traffic jams.
The images of bouquets are only for informative purposes representing the compositions and colour combinations which it is possible to order.
If you want a special bouquet, e-mail its image to: email@example.com – we have not yet received an order that we could not fulfill.